Terms and Conditions of 121bet: Clear Rules for Worry-Free Betting

1. Introduction

These Terms and Conditions ("Terms") govern access to and use of the platform 121bet, available at 121bet.best, including all Sports Betting, Live Casino, slots, crash games, and other available services. By registering and using any feature of 121bet, you — referred to in this document as "User" — fully agrees to the terms and conditions set out herein.

The 121bet operates with a focus on the Brazilian market, with all transactions carried out in BRL and payments processed exclusively through methods available in Brazil. This document was drafted in Brazilian Portuguese and, in the event of any discrepancy or ambiguity, the interpretation of the 121bet shall prevail.

These Terms should be read together with the Privacy Policy and the guidelines of Responsible Gambling, which form an integral part of the platform's terms of use.

2. Registration & Eligibility

To use the services of 121bet, the user must meet the following requirements:

• Be at least 18 years of age at the time of registration.
• Be a resident of Brazil and hold a valid CPF.
• Providing accurate, complete, and up-to-date information on the registration form.
• Not holding any other active account on the platform — only one account per CPF only.
• Not be on an active self-exclusion list at 121bet or in betting exclusion programs.

Registration at 121bet is free. By completing the registration form, the user confirms that all information provided is accurate and acknowledges the consequences of submitting false data, including immediate account suspension and cancellation of any pending balances.

2.1 Underage Accounts

Registration and use of the platform by anyone under 18 years of age is strictly prohibited. Should 121bet identifies that an account belongs to a minor, it will be closed immediately, all deposits will be refunded to the original payment method, and any winnings will be cancelled. Legal guardians who become aware that a minor in their care is using the platform must contact support immediately.

3. Account & Security

The user is solely responsible for the security of their login credentials — username and password — and for all activity carried out on their 121bet account. 121bet. We strongly recommend:

• Enable the two-factor authentication (2FA) available in account settings.
• Use a unique password for 121bet, with at least eight characters combining letters, numbers, and symbols.
• Never share your credentials with third parties, including family members.
• Log out when using shared or public devices.

The 121bet will never ask for your password by email, chat, or any other channel. If you receive such a request, treat it as a fraud attempt and report it to support immediately.

If you suspect unauthorized access to your account, contact support via live chat for immediate blocking and investigation. 121bet is not liable for losses resulting from the user's own negligence in safeguarding their credentials.

4. Deposits & Withdrawals

4.1 Deposits

Deposits at 121bet are processed exclusively in Brazilian reais (BRL). The minimum deposit amount is R$ 20.00. The accepted payment methods are:

• Pix — instant approval, available 24 hours a day.
• Bank slip — processing time of up to 1 business day.
• Credit or debit card — on the major card brands accepted in Brazil.
• PicPay and Mercado Pago — approval in minutes.
• TED Transfer — through the major banks: Nubank, Itaú, Bradesco, and Banco do Brasil.

Deposited funds will be available for betting as soon as the transaction is confirmed by the system. Deposits from third parties — meaning funds sent by someone other than the account holder — will be declined and returned to the sender.

4.2 Withdrawals

The minimum withdrawal at 121bet is R$ 20.00. There are no withdrawal fees on any available method. Processing times are:

• Pix — processed in under 5 minutes after the request.
• TED Transfer — processed within 1 business day.
• Other methods — up to 3 business days.

For withdrawals above certain amounts, 121bet may request identity verification documents before releasing funds — standard practice across all reputable betting platforms. Balances may only be withdrawn to a payment method linked to the same CPF as the account holder.

5. Betting Rules

Bets placed at 121bet follow specific rules per sport. The general provisions below apply to all markets:

• A confirmed bet is final and cannot be reversed, except when the Cash Out is available and activated by the user before the event concludes.
• The odds displayed at the time of confirmation are the ones that apply to the ticket — any subsequent changes do not affect bets that have already been placed.
• If an event is cancelled or abandoned before a result is determined, bets will be refunded at the original amount wagered, unless the specific rules of that sport define a different criterion (for example, e-sports events with a minimum maps-played rule).
• Bets placed at odds resulting from an obvious technical or human error may be voided by 121bet, with the wagered amount returned to the user's balance.

5.1 Football

Football bets are settled based on the result at the end of regulation time, including stoppage time as determined by the referee. Extra time and penalty shootouts are counted only when the specific market states so. Matches from Brasileirão, Copa do Brasil, Libertadores, and other competitions follow the official rules of each sporting organization.

5.2 Basketball (NBB and NBA)

Basketball bets are settled based on the result at the end of regulation time and overtime. "Handicap" and "total points" markets include overtime unless otherwise stated on the market. Games suspended with fewer than 43 minutes played (NBB) or 5 minutes of the final quarter (NBA) will be voided and stakes returned.

5.3 MMA & UFC

MMA bets are settled based on the official result announced after each fight. "Method of victory" and "specific round" markets are settled according to the referee's or ringside doctor's decision. If a "no contest" is declared by the organization, all bets are voided and stakes returned.

5.4 E-Sports

E-sports betting follows the official rules of each tournament. CS2 and Valorant matches cancelled before the minimum number of rounds have been played will result in voided bets. In the CBLOL and other League of Legends tournaments, a match is considered valid once the 15-minute early surrender window has passed.

6. Casino, Slots & Crash Games

The casino games available at 121bet — slots, crash games, live casino, and progressive jackpots — use random number generators (RNG) certified by independent audits, ensuring unpredictable and fair results on every round.

• Each slot's RTP (Return to Player) is displayed directly on the game screen and represents the average return percentage over millions of spins — not a guaranteed payout per session.
• Progressive jackpots are built from a fraction of every bet placed at 121bet and across shared jackpot networks. The amounts displayed are updated in real time and always shown in BRL.
• Casino game results cannot be reversed or disputed after a round is confirmed, except in the case of a documented technical failure.
• In the event of a technical failure during a slot or crash game round, the wagered amount will be returned to the user's balance and the result of the incomplete round will be voided.

7. Bonuses & Promotions

The 121bet offers bonuses and promotions at the platform's discretion, including a welcome bonus, cashback, odds boosts, and special promotions for sporting events. The conditions of each promotion are described individually on the offer page, but the following general rules apply to all bonuses:

• Bonuses are credited to the account within 24 hours of the activation condition being met (typically the first qualifying deposit).
• The rollover — the number of times the bonus amount must be wagered before it can be converted to real balance — is set individually per promotion and always shown before acceptance.
• Cancelled, refunded, or sub-1.50 odds bets generally do not count toward rollover requirements. Check the details of each promotion.
• Using multiple accounts to accumulate bonuses is strictly prohibited. If this practice is identified, all bonuses will be cancelled and the accounts involved will be blocked.
• The 121bet reserves the right to modify, suspend, or terminate any promotion at any time, provided that such changes do not affect bonuses already accepted and currently subject to rollover.

8. Prohibited Conduct

Strictly prohibited on 121bet the following practices, which may result in immediate account suspension and cancellation of balances:

• Creating more than one account for personal use or on behalf of others with the intent to accumulate bonuses or circumvent limits.
• Using automated systems, bots, or third-party software to place bets or influence game outcomes.
• Placing bets in collusion with other users or engaging in money laundering schemes through the platform.
• Deliberately attempting to exploit technical errors or platform bugs to gain an unfair financial advantage.
• Submitting false or tampered documents during identity verification processes.
• Using another person's account or allowing third parties to use your account to place bets.

The 121bet uses fraud monitoring systems and reserves the right to investigate any suspicious activity. Confirmed cases of fraud will be reported to the relevant authorities where applicable.

9. Responsible Gambling

The 121bet believes that betting should be a healthy form of entertainment — not a source of income or a compulsive activity. To that end, the platform offers the following responsible gambling tools, accessible directly in your account settings:

• Deposit limit: Set a maximum deposit limit on a daily, weekly, or monthly basis. Once active, the limit can only be increased after a 7-day waiting period — but it can be reduced immediately.
• Temporary break: Suspend your account for a set period (24 hours, 7 days, 30 days, or 90 days). During the break, login is blocked and no bets can be placed.
• Permanent self-exclusion: Permanently close your account. Self-exclusion takes effect immediately upon request and cannot be reversed. 121bet commits to not sending marketing communications to self-excluded accounts.

To access additional support resources for players experiencing compulsive behavior, visit our Responsible Gambling. If you or someone you know needs help, CVV (Centro de Valorização da Vida) is available at 188.

10. Privacy and LGPD

The processing of personal data by 121bet is carried out in compliance with the General Personal Data Protection Law (Lei nº 13.709/2018 — LGPD). Data collected during registration and platform use is used exclusively for:

• Identity verification and fraud prevention.
• Processing of deposits, withdrawals, and financial transactions.
• Communications about your account, bets, and promotions (with the option to unsubscribe at any time).
• Fulfillment of legal and regulatory obligations.

Your data is never sold or shared with third parties for commercial purposes without your explicit consent. To exercise your rights of access, correction, portability, or deletion of your data, please contact us at contato@121bet.best. The full policy is available on our Privacy Policy.

11. Changes to These Terms

The 121bet reserves the right to update these Terms and Conditions at any time. For material changes, users will be notified by email or via a platform notice at least 7 days' notice before the changes take effect.

Continued use of the platform after the effective date of the updated terms constitutes automatic acceptance of the new conditions. If you do not agree with the changes, you must close your account and request a withdrawal of your available balance before the effective date.

12. Contact and Support

Questions about these Terms and Conditions or any aspect of how 121bet can be addressed through the following channels:

• Live chat: Available directly on the platform, 24 hours a day, 7 days a week, staffed by a human team in Brazilian Portuguese.
• Email: contato@121bet.best — for matters that don't require an immediate response, with a reply time of up to 48 business hours.

Our support team is ready to help with any questions about registration, betting, payments, bonuses, responsible gambling, and anything else related to your experience at 121bet.