121bet handles your personal data with care and transparency. This policy explains exactly what information we collect, how we use it, how we protect it, and what your rights are as a data subject — all in compliance with the Lei Geral de Proteção de Dados (LGPD).
Six concrete commitments from 121bet to protecting your personal data
121bet operates in full compliance with the General Data Protection Law (Law No. 13,709/2018). All data collection, storage, and usage processes have been reviewed by a specialist team to ensure your rights as a data subject are fully respected.
121bet does not sell, rent, or trade your personal data to third parties under any circumstances. The information collected during registration and use of the platform belongs to you — and is used exclusively for the purposes described in this policy.
All communications between your device and the 121bet platform are secured with SSL (Secure Socket Layer) encryption. Your banking details, CPF information, and betting history are transmitted in encrypted form, inaccessible to third parties.
You may request access to, correction of, portability of, or deletion of your data at any time. 121bet has a direct channel with its Data Protection Officer (DPO) to handle your requests within the timeframes established by the LGPD.
Personal data belonging to 121bet's Brazilian users is processed and stored on infrastructure with appropriate security controls. Any international data transfers, where necessary, follow the criteria established by the ANPD and the LGPD.
You decide which communications you want to receive from 121bet. You can manage your marketing preferences at any time in your account settings — and self-excluded accounts are immediately removed from all mailing lists.
The LGPD guarantees these rights to all 121bet users — and you can exercise them at any time
To exercise any of these rights, please contact our DPO by email at contato@121bet.best or via live chat on the platform.
This Privacy Policy describes how 121bet collects, uses, stores, and protects the personal data of its users. By creating an account on the platform, you confirm that you have read and agreed to the terms described herein.
A 121bet, available at 121bet.best, is responsible for processing the personal data of users registered on its platform. For the purposes of this policy, the 121bet acts as data controller, as defined by the General Personal Data Protection Law (Lei nº 13.709/2018 — LGPD).
This policy applies to all 121bet platform users — those who register, those who browse the site without registering, and those who contact support. It was written to be clear, straightforward, and accessible to Brazilian bettors, without unnecessary legal jargon. If you have any questions after reading it, our Portuguese-speaking support team is available 24 hours a day to help.
121bet operates exclusively in the Brazilian market, with all transactions conducted in BRL and local payment methods such as Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED transfers via Nubank, Itaú, Bradesco, and Banco do Brasil. This local nature of the business means your data is processed within the Brazilian regulatory framework.
A 121bet collects only the data necessary to deliver its services securely, fulfill legal obligations, and improve the user experience. The categories of data collected are:
A 121bet does not collect data in sensitive categories such as racial origin, religious belief, health, or biometrics, except where required by a specific legal obligation (such as advanced identity verification processes).
The data collected by 121bet are used for the following purposes:
| Purpose | Data used | Legal basis (LGPD) |
|---|---|---|
| Account creation and management | Registration, CPF, email, phone number | Contract performance |
| Processing deposits and withdrawals | Financial data, Pix, TED | Contract performance |
| Identity verification (KYC) | CPF, documents, address | Legal obligation |
| Fraud prevention and anti-money laundering | History, IP, technical data | Legal obligation / legitimate interest |
| Customer support | Registration, history, email | Contract performance |
| Sending marketing communications | Email, phone number, preferences | Consent |
| Experience personalization | Betting history and preferences | Legitimate interest |
| Responsible gambling and monitoring | History, limits, usage patterns | Legal obligation / legitimate interest |
The LGPD requires that all personal data processing have a legal basis to justify it. The 121bet relies on the following legal bases:
A 121bet does not sell personal data. Sharing occurs only in the following situations, and always in a controlled manner with contractual data protection guarantees:
All partners and vendors that receive personal data from users of the 121bet are contractually required to maintain confidentiality and to process data solely for the authorized purposes, in compliance with the LGPD.
A 121bet does not share your data with third-party advertising agencies for off-platform retargeting purposes, nor does it use your data to build credit profiles or risk assessments unrelated to betting.
A 121bet retains your data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations:
Once retention periods expire or upon a deletion request (where legally permitted), data is securely deleted or anonymized in a way that makes re-identification impossible.
Protecting user data is a technical and operational priority at 121bet. The security measures in place include:
In the event of a security incident that may affect your data, the 121bet commits to notifying you by email within the timeframe established by the LGPD and to reporting the incident to the National Data Protection Authority (ANPD) where applicable.
No security system is 100% foolproof. We therefore encourage you to follow good practices as well: use a unique password for 121bet, enable 2FA, and never share your credentials with anyone.
The LGPD grants you, as the data subject, the following rights regarding the information that 121bet holds about you:
To exercise any of these rights, please contact our Data Protection Officer (DPO) by email at contato@121bet.best or via live chat on the platform. The response time is up to 15 business days from the date the request is received, as provided under the LGPD. Some requests may require identity verification before they can be processed.
A 121bet uses cookies and similar technologies to ensure the platform operates correctly and to enhance your experience. The types of cookies used are:
You can manage your cookie preferences through the settings panel available on the platform. Disabling essential cookies may prevent certain features from working correctly. Browsers also allow you to control cookies directly through their privacy settings.
A 121bet is a platform intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that a minor's data has been collected, it will be immediately deleted and the corresponding account will be closed.
Legal guardians who identify platform use by minors in their care must contact us immediately at contato@121bet.best or via live chat so we can take the necessary steps.
A 121bet may update this Privacy Policy periodically to reflect changes in legislation, our services, or data processing practices. When significant changes are made, you will be notified by email or through a prominent notice on the platform at least 7 days in advance before the changes take effect.
The date of the last update is always shown at the top of this document. Continued use of the platform after the new policy takes effect constitutes acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and request deletion of your data, subject to legally required retention periods.
The Data Protection Officer (DPO) of 121bet is responsible for ensuring compliance with this policy and for handling data subject requests. You can get in touch through the following channels:
The standard response time for personal data requests is up to 15 business days. In more complex cases, this deadline may be extended, with prior notice given to the data subject.
You also have the right to file complaints directly with the Autoridade Nacional de Proteção de Dados (ANPD), the regulatory authority responsible for enforcing the LGPD in Brazil, if you believe your rights have not been adequately addressed by 121bet.
This Privacy Policy was last updated on January 2026 and is in effect for all active users of the 121bet. Also read our Terms and Conditions and the guidelines of Responsible Gambling.
Also explore the other policies that govern your experience at 121bet